Terms & Conditions
IN MAKING A BOOKING YOU HAVE ACCEPTED TO FOLLOW THESE T’S & C’S
Please make sure upon booking that you have checked that the room the event will be held in has space for the items you wish to hire, as upon available if the attendant cannot safely set up equipment or deems there is not enough space to operate safely then the hire will not go ahead and no refund will be issued. Power outlets will also need to be within reasonable reach without causing a trip hazard. All hired equipment remains the property of Selfie Yourself. Selfie Yourself reserves the right to amend and alter any product specifications without prior notice. Selfie Yourself reserves the right to substitute hired equipment with equipment of a similar type and value or have a company attend in the event of previous damage or loss of booked equipment.
BOOKING WITH US
Customer bookings will not be reserved out until Selfie Yourself has received a deposit and the terms & conditions have been agreed by our online system.
When booking a photo booth or any additions from Selfie Yourself it is accepted on the booking form that the customer has read and understood the terms and conditions, and is therefore bound by our terms of hire.
If Selfie Yourself is not unable to start at the agreed booking time and it is of fault of Selfie Yourself, Selfie Yourself agrees to operate hired equipment for agreed length of time. However, if Selfie Yourself is unable to start at the agreed booking time due to unforeseen circumstances which are not of fault of Selfie Yourself, the hire will still end at the agreed finish time as stated on the booking form. Selfie Yourself cannot be held responsible for any unforeseen circumstances that may stop them from attending the customer’s event, these include but are not limited to severe weather conditions, traffic delays, breakdown of company vehicles, sickness and failure of equipment. If Selfie Yourself cannot attend or fulfil customers hire order due to these problems then Selfie Yourself will contact the customer as soon as possible, and in these instances will offer a full refund. In the unlikely event of a technical problem with the hired equipment or events beyond our control a refund will be given pro-rata to any time lost.
Children must be accompanied by an adult at all times using our equipment, children you approach without an adult will unfortunately be turned away. Under no circumstances are children allowed to use the selfie station. This product has been designed for adults only.
Idle hours are available at a cost of £25 per hour, please inform Selfie Yourself when booking if any are required. If Extra Hours are wanted at the time of the event, then a fee of Time / Half will apply and will need to be paid before the extra time can be allowed.
Please state when booking as much information as to how you wish your template to look. These details allow us to best match your needs. Details include, colours, fonts, text wanted, images incorporated.
We will only allow for 2 edits once the proofs are made, so please give as much detail into the changes if required once you’ve received your first draft. This includes spelling & grammar mistakes. Further edits will be at the charge of £10 per edit.
Please make sure all details are spelt correctly on the booking form as details will just be copied across by our designer.
Any templates designed are a copyright of Selfie Yourself, legal action will be taken if copied or used by another company/designer. We hold the right to place our: Logo, Website address & social media tags to be seen on all templates made.
PERSONALISED START SCREENS
Please make sure all spelling and grammar is correct on the booking form, any mistakes found after confirming cannot be changed as this add on is purchased from a third party. Any faults caused by the hirer will be at a charge to themselves, any faults caused by Selfie Yourself will be free. Once purchased a refund cannot be given as this is a personalised add on which cannot be used at another event.
FOOD & DRINK
No beverages or food are to be taken near the hired equipment, any spillages will be at a cost to the customer to have professionally cleaned or replaced.
The customer/guests will not interfere or tamper with the hired equipment.
PRICES BOOKING FEES AND BALANCE
All hires are subject to a non-refundable booking fee of at least £50. The remaining balance will be due in full 14 days prior to the hire date. On the day of the event if the attendant is asked for additional hours than what is agreed on the booking form it will be at an extra charge paid straight away, additional hours can only be added if there are no other bookings for that date.
CANCELLATIONS AND RESCHEDULING
Booking deposits are non-refundable, unless at Selfie Yourself discretion due to unforeseen circumstances I.e. medical illness or death, proof may be asked for in a discrete way before deposits are released to original source of payment.
The customer should notify Selfie Yourself of their wish to cancel as soon as possible, this should be done via email or the booking system, the booking will only be fully cancelled once the company has received a written cancelation letter.
Rescheduling will only be available if the date required is still available, if the required date is unavailable then this will be classed as a cancellation and booking fee will be lost, any other payments made will be refunded within 10 working days of acknowledgement of written cancellation request. A reschedule can only be applied once before the deposit is lost.
SITE LOCATIONS & ACCESSIBILITY
The customer shall provide adequate parking for the attendant to park a small van within reasonable distance of the venue, the route to the venue shall be free of any major obstacles and shall be safe.
Any parking fees will be paid for by the client, for the duration of the setup and hire time or any period where Selfie Yourself is required to be on site to fulfil the booking hire agreement. Hired equipment will be set up on arrival in one location and will not be moved, please ensure that there is sufficient space at your venue. Please ensure you have obtained permission from your venue to use the hired equipment. Please inform Selfie Yourself of any circumstances that would make setting up the hired equipment more demanding. This will include going up steps and long distances. Selfie Yourself will set a period of time for setting up the hired equipment which will be included in the price, if there are any complications that are not made known to Selfie Yourself beforehand then the time taken to overcome these issues will be deducted from the operating time. Additional fees may apply for inaccessible locations, for instance stairs, parking distance from entrance. This is due to more staffing being needed to safely setup the equipment.
Selfie Yourself reserves the right to cease operation and remove any hired equipment from the venue if at any time the attendant feels threatened by the guests or customers, Selfie Yourself also reserves the right to remove hired items if the behaviour and conduct of guests or customers endangers the safety of other guests, customers or themselves. The attendant will give two warnings, if three warnings have been given the attendant will pack up hired equipment and no refund will be given. Any damage to equipment or violence to attendant will result in police presence and termination of the hire. Selfie Yourself attendant reserves the right to refuse guest/customers to use the hired equipment if the attendant feels that they are too unruly or intoxicated.
It is the customer’s responsibility to ensure the hired equipment is properly supervised in such a way to prevent any injuries. In the event of improper use of Selfie Yourself equipment if deemed likely to cause personal injury or damage to the hire equipment we reserve the right to terminate the use of the hired equipment without recompense. It is the responsibility of the customer to ensure that all users are aware of the conditions related to the safe and proper use of the equipment. Rude conduct from the hirer either via email or telephone will not be accepted and at the discretion of Selfie Yourself your booking may be cancelled. If your booking is cancelled due to misconduct, any payments will be refunded within 14 working days, deposits will not be refunded.
Delivery, assembly, dismantle and collection to and from your chosen venue is set clearly within your package details when quoted, outside of this radius will incur a cost of per mile.
The customer agrees to pay Selfie Yourself for any damage or theft of the hired equipment, whilst on hire or set up by any guest/customer.
Selfie Yourself accepts no liability for any damage or loss of personal property.
Selfie Yourself accepts no liability for injury arising from an accident, neglect or misuse from use of the hired equipment.
IMAGES TAKEN / COPYRIGHT
Selfie Yourself may use the images produced from the customers event and images the attendant may take of the setup of the hired equipment, images of children’s faces can be blurred out but please inform us if any adult wishes not to be shown. Images may be used on social media platforms, company website and for any marketing/promotional purposes.
SMS / Email Storage – Some of our products including our Sharing Station, Selfie Mirror & Selfie Pod has the ability to Send photos taken via SMS and Email. These details are not stored on the equipment themselves but by a third party. These details are always stored safely and securely. We will never sell or supply these details to any third party, but they may be used for marketing purposes.
Please feel free to contact us before you book the equipment if you are unclear of any parts of our terms and conditions. We are happy to answer any questions you may have. We will not sell or share your personal information with any third party or use your email address for unsolicited mail, we may occasionally send you an email related to any relevant product offers.
SMS / EMAIL / WIFI
Our photo booths have features that use SMS / email & sharing, WIFI is needed to use these features. If WIFI cannot be supplied or is inadequate it is out of our control.
Selfie Yourself may use details entered for marketing but will not sell or share these details with any third party. If WIFI is unavailable all information will be sent when a connection is next available.
DATE LAST UPDATED: 08/08/19